{"id":948,"date":"2026-09-02T15:27:04","date_gmt":"2026-09-02T15:27:04","guid":{"rendered":"https:\/\/kttapesell.com\/?page_id=948"},"modified":"2026-09-11T14:48:20","modified_gmt":"2026-09-11T14:48:20","slug":"refund-policy","status":"publish","type":"page","link":"https:\/\/kttapesell.com\/index.php\/refund-policy\/","title":{"rendered":"Refund Policy"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\">Last Updated: September 2, 2026<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At KTTapeSell, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we&#8217;re here to help.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">You have&nbsp;30 calendar days&nbsp;from the date of delivery to return an item for a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Unused and in the same condition that you received it<\/li>\n\n\n\n<li>In the original packaging<\/li>\n\n\n\n<li>Accompanied by the receipt or proof of purchase<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Non-Returnable Items<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The following items cannot be returned:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Gift cards<\/li>\n\n\n\n<li>Downloadable software products<\/li>\n\n\n\n<li>Items marked as final sale or clearance<\/li>\n\n\n\n<li>Products that have been opened, used, or damaged by the customer<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within&nbsp;5\u201310 business days.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Late or Missing Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven&#8217;t received a refund after 10 business days:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Check your bank account or credit card statement again.<\/li>\n\n\n\n<li>Contact your credit card company or bank\u2014processing times may vary.<\/li>\n\n\n\n<li>If you&#8217;ve done all of this and still have not received your refund, please contact us at\u00a0<strong>qlkfctpily@iubridge.com<\/strong>.<\/li>\n<\/ol>\n\n\n\n<h2 class=\"wp-block-heading\">Exchanges<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">We only replace items if they are defective or damaged upon arrival. If you need to exchange an item for the same product, please email us at&nbsp;<strong>qlkfctpily@iubridge.com<\/strong>&nbsp;with your order number and photos of the damaged item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping Costs for Returns<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Our Error:<\/strong>\u00a0If the return is due to our error (defective, wrong item, or damaged), we will cover the return shipping cost.<\/li>\n\n\n\n<li><strong>Customer&#8217;s Choice:<\/strong>\u00a0If the return is due to a change of mind or ordering the wrong item, the customer is responsible for return shipping costs.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">How to Return<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To initiate a return, please contact us at&nbsp;<strong>qlkfctpily@iubridge.com<\/strong>&nbsp;with your order number and reason for return. We will provide you with the return address and instructions.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Return Address:<\/strong><br>713 Green Street<br>Nashville, Tennessee<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Last Updated: September 2, 2026 At KTTapeSell, customer satisfaction is our priority. If you are not completely satisfied with your [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-948","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/pages\/948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/comments?post=948"}],"version-history":[{"count":1,"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/pages\/948\/revisions"}],"predecessor-version":[{"id":949,"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/pages\/948\/revisions\/949"}],"wp:attachment":[{"href":"https:\/\/kttapesell.com\/index.php\/wp-json\/wp\/v2\/media?parent=948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}